The annual per person's bill of Ningbo is less than 3 Consciousness is weak that the bill safeguards the rights

The annual per person's bill of Ningbo is less than 3 Consciousness is weak that the bill safeguards the rights


The village paints boldly
When the consumption dispute takes place to the consumer, trade company, public service department, the bill is the most important safeguarding the rights evidence. And statistics from municipal post office of Ningbo reveal, the check sheet that the Ningbo citizen annual people received is less than 3, citizen " safeguarding the rights of bill " Consciousness is very weak.
There are many disputes that the bill initiates
Because has not received the bills of the operator, open Zhang Ying " broken network " at home of the network shop And then just find that so wide as to take to one. Rush for the business hall to continue time-consumingly next day, hand in the belated payment of more than 400 yuan retroactively. "If operator can remind users whether family does not turn out ' disconnected network ' in the form of bill, do not need to pay the additional belated payment even more. " As to the thing that the pressing for payment of the way of the operator, Zhang Ying has many complaints.
Similar to situation that citizens Zhang Yings meet, because consumer charge, consume bill, cause the intersection of bank and credit card charge more belated payment, see, apply to urge the intersection of fee and form park angry cutting off the water, losing electrical power etc., having, taking place repeatly door to. There are some bill unclear projects even more, the specific service enterprise sets up the charging item illegally under consumer's ignorant situation.
"Different from the postal department and send the bill passed, urge the fee forms to mostly apply to household's door or the mailbox, if there are no people in the family, have revealed the situation that the householder comes in and goes out in monad of sticking to for a long time, give and enter the room and commit theft to offer the opportunity. " A person in charge of residential district of white crane of Jiangdong district tells reporters.
The annual per person's bill is less than three
Since 1999, sent and passed a business that the bill became the postal department. "On the premise of authorizing in enterprises, the post office prints the detailed content consumed out in the form of bill, tell consumers regularly by way of posting. " Municipal manager of post office banking department Zhang QinMin says, at present, have sent all kinds of bills passed and already had 120 multi-type through the postal department.
But compared with similar city of our country, Ningbo bill passed to send concentrate on bank, the intersection of fund and the intersection of Company,etc. and enterprise mainly, the bill that the service department of the government utility sent can not take 5. Compared with sending the bill passed, the expenses of public utilities are pressed for payment of only very generally, once amount of money detailed statement make mistakes, citizens are difficult to find.
Statistics reveal, last year, the municipal post office despatched 2040 ten thousand bills together. 719 permanent resident population Wan calculate according to Ningbo, annual the intersection of paper and the intersection of quality and bill that per person receive, citizen of Ningbo, less than 3. In Shanghai, send to over 80 pieces of annual owning amount bill per persons that passed through the postal department.
It is enterprise's obligation to offer bills
With informationalized popularization, in recent years, financial institutions such as the communication trade of our city, bank,etc. have put out the electronic bill successively, this brings many and conveniently to young people who are used to using the computer, but the popularization intensity in the consumers 30 years old to 50 years old is not high.
According to the stipulations of article 8 of " consumer's rights and interests guarantee law ": Consumers enjoy and know its goods that buy, use or right to accept truth of the service. "The bill, as the consumption evidence delaying time and offering, it is a kind of consumption contract which consumers signed with trade company, play a key role in the fact that sincerity is managed and safeguarded consumer's legitimate rights and interests. " Disappear, protect the intersection of committee and relevant person in charge, say, it offers bills, invoices to be obligation of enterprise while being municipal, do not want to just give in conformity with the customer. The public utilities department should not refuse to offer bills to consumer for the reason such as being limited of great or technology of the amount of the cost, customer service saved. The enterprises offering electronic bill should simplify the step of application too, raise " affinity " of the electronic bill ,Give citizens the environment of a transparent consumption.
Reporter of daily of Ningbo Qin Yu Reporter Lu XiaoFeng
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